Got a question? We have provided answers to our most common questions below.

Ordering

Yes, all of our prices include VAT.

We currently do not offer finance, however we are working very closely with a company to bring you a finance option soon.

Products

At Union Bathrooms, we are confident in the quality of our products which enables us to offer competitive guarantees on all of our products.


20 Years - Shower Doors

5 Years - All products (Except Shower Doors & Toilet Seats)

1 Year - Toilet Seats

To find out more about our guarantees, please visit our ‘Guarantees’ page.

Union Bathrooms strives to offer products Made in Britain whenever possible. Currently all of our Acrylic Baths, Furniture, Shower Enclosures and Shower Trays are Made in Britain. As our product range continues to grow, we endeavour to add more product collections that are British Made.

Please contact the showroom directly or the internet sales team who will be able to help source spare parts.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Delivery

All orders £499 or over (Inc. VAT) qualify for FREE delivery. Small item orders below £499 (Inc. VAT) will be charged at £12 (Inc. VAT). Large item orders below £499 (Inc. VAT) will be charged at £49 (Inc. VAT).

Yes, we deliver all over the world. Delivery costs can vary drastically, so please get in touch for a specific delivery quote.

We endeavour to get all orders despatched as soon as we can. If you have a specific timeline in which you need the goods, please speak to the team on 0333 003 2327.

The majority of Union Bathrooms products are in stock, so can be delivered incredibly quickly, on rare occasions some items may need to be ordered in, so may take slightly longer.

Retailers

Union Bathrooms is currently available to purchase in all of Bathroom Villages’ South West showrooms and on their website bathroomvillage.com. As more retailers stock Union Bathrooms, they will be listed on our ‘Find a Retailer’ page.

At Union Bathrooms, we are always looking for new retailers to display our products within their showrooms. When partnering with these retailers, it is important to us to find those who share our vision and align with our ethos. To include Union Bathrooms in your portfolio of brands, please head over to our ‘Contact Us’ page.

Installation

We always recommend that you wait for your products to arrive, so you are able to take safe delivery and check the items. This also allows for the occasional unexpected delay in delivery and saves extra cost of a tradesman with no product to fit. We are also unable to accept items back once they have been installed.

We recommend that you chose a qualified fitter to install your bathroom products. References from previous customers may also help you with this important decision.

Help

To contact Union Bathrooms directly, you can call us on 0333 003 2327, alternatively you can email us at hello@unionbathrooms.com. If your enquiry is regarding your order, please contact the retailer directly.

Get in touch

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