Delivery
Online standard UK Delivery charge:
• Small items (Taps, Wastes etc) = £12
• Large items (Basin, Baths etc) = £49
• All orders regardless of size over £499 are delivered FREE to UK mainland addresses
Costs for European & International deliveries vary, please call us for a specific quote on this.
In-store orders are charged £29 inc vat for UK mainland deliveries.
We charge a delivery charge in-store as generally these orders are handled and processed directly with our head office and our very own delivery team.
Generally, we allow 10-14 days for your delivery, however, certain brands can be a lot quicker. For specific delivery timings, please call us on 03330 032 327.
Once your order is ready for despatch we will contact you to arrange a convenient time.
Please note that all deliveries are curbside only. Should you have any specific requests regarding delivery please call us and we will plan the best solution.
All our deliveries are carried out by professional carriers as well as our own fleet of skilled experienced drivers.
Method
- We work with UPN & FEDEX to handle the majority of our deliveries.
- We also have a small fleet of delivery vans that delivery locally in the South West.
- We reserve the right to charge an excess for difficult to reach areas, please get in touch if you are worried about access!
- We are very motivated to ensure that every product arrives in perfect condition every time.
Timings
All of our orders are scheduled to be delivered, Monday - Friday.
Saturday deliveries can be arranged, however a surcharge is applied for this extra service. Please get in touch if you would like to arrange a Saturday delivery.
Arrival
When your goods arrive with us we'll call to let you know in good time. You are fully entitled to pick up your goods from our main depot free of charge or choose to arrange a delivery to suit yourself.
